Project Coordinator

JOB SUMMARY:

As a Project Coordinator, you will be responsible for cross-functional coordination, communication, and processes to ensure that project execution stays on track and projects are delivered on time and produce the desired results. You will be the day-to-day point of contact for Account Services with respect to ushering project tasks through the project life cycle and communicating effectively with the cross-functional team. You should be comfortable managing a large volume of projects from a workflow perspective and have exquisite attention to detail and organizational skills. Pharma or healthcare industry experience is preferred.

Snow’s business is centered around the patient journey, and the Project Coordinator, like all positions at Snow, must be open, compassionate, and sensitive to the unique life experiences of these patients and caregivers. The Project Coordinator must be able to incorporate the unique patient/caregiver experience into the strategies and solutions we provide to our clients.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The Project Coordinator must be able to perform the following duties and functions:

• Partnering with brand teams and shared services team to review job scopes and timelines
• Reviewing project requests for details and necessary assets
• Tracking projects through their life cycle, confirming that tasks are completed on schedule and meet Snow standards and client expectations
• Maintaining documentation and communicating status updates to brand teams
• Developing a working knowledge, in conjunction with project managers, of all tools available and ensuring accurate and up to date work related files are available
• Championing process and best practices and ensuring all jobs are adhering to proper flow
• Scheduling meetings as needed
• Assigning the right people to attend internal and external meetings
• Taking notes in meetings and consolidating major action items for team review
• Keeping the Directors and Account team up to date on project flow and any obstacles or issues related to projects or personnel
• Building and maintaining projects using project management software

Requirements:

• Exceptional organizational skills and ability to track and maintain a number of varied projects in a fast-paced environment
• A proactive, can-do and will-learn attitude and approach
• Ability to build trust and respect to establish and maintain effective relationships
• Experience using cloud-based project management and workflow tools such as Smartsheet, Teamwork, or Hive
• Fluency of Microsoft Office Suite
• Comfortable dealing with ambiguity
• Knowledge of project development, assumptions, dependencies, and timelines
• Ability to prioritize, multitask, and manage a regular report of schedules and projects in a workflow system
• Ability to problem solve and demonstrate influencing skills
• Strong written and verbal communication skills
• Ad agency experience in a project or workflow management-related role is a plus

Education and Experience: Bachelor’s degree from a four-year college or university and/or one year of related experience and/or training preferred.